If you would like for a resolution to not count towards effectiveness, set the value to 0 for that resolution or remove it from the array completely.
The values are integers, typically in the range of 0 to 10. Resolutions not included here will be assumed to have a multiplier value of 0. The keys of the array are resolution constants from constant_inc.php or from custom_constants_inc.php if you have custom resolutions defined. $g_resolution_multipliers = array( UNABLE_TO_REPRODUCE => 2, The only resolutions that need to be defined here are those which match or exceed $g_bug_resolution_not_fixed_threshold.
Higher multipliers will result in a decrease in reporter effectiveness. An array of multipliers which are used to determine the effectiveness of reporters based on the resolution of bugs.